What does CQC expect around Staff skills and knowledge?
Introduction Staff skills and knowledge play a vital role in delivering safe, effective and person-centred care. For Adult Social Care Providers, this is also an important part of demonstrating Compliance and Inspection readiness. CQC expects Providers to show that Staff have the right qualifications, skills, knowledge and experience to meet people’s assessed needs and choices. Training records alone may not always be enough. […]
